What are Voice Assistants and why don’t we use them?

Over the past couple of years, it appears that I’ve gradually been employing assistants to help me get some basic tasks done. Whilst in my mind that means I am Tony Stark, with a Jarvis style butler, in reality I have simply purchased some devices that have ‘voice assistants’ built in. So kind of the [...]
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Amido launches new “Readiness Assessment” service as organisations fear impending GDPR deadline

Amido launches new GDPR Readiness Assessment service as 32% of marketers do not believe their organisations will be ready by 25th May 2018. With less than a year to go until the new General Data Protection Regulation (GDPR) comes into force across the European Union, nearly a third of UK organisations fear they will not [...]
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Microservices: How to avoid common pitfalls

There is a fundamental conflict between services and data systems. Microservices are designed to encapsulate data within their inner workings, data systems are designed to expose data. In a microservices based architecture an application is split into fragments or microservices which are separated by a network and collectively collaborate and work together to achieve the [...]
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Exclusive Q&A with Alan Walsh, CEO Amido

Mob76 Outlook is a collection of daily exclusive news, satire and information on the tech and creative industries with contributions from a team of 15 writers and guest bloggers. Founder Monty Munford speaks exclusively with CEO, Alan Walsh, about how Amido is rocking the IT consultancy boat... Find the full interview here.
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Personal is Profitable: Monetising Not Just Data But Identity

As published in Automotive World. The opportunities from monetising mobility data could reshape the industry landscape and the way in which car manufacturers design their products. Drivers are increasingly looking for personalised treatment in everything from their HMI to their reception at a dealership. For automotive companies, knowing who your customer is and predicting their [...]
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Chasing Retail Giants with Microservices

As seen published in MyCustomer. The unstoppable growth of ecommerce is providing internet pure-plays the opportunity to benefit from economies of scale to drive their business, but this pure-play success isn’t putting traditional bricks-and-mortar stores that are part of an omnichannel mix out of the picture entirely – thanks to microservices. A recent industry survey [...]
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Release the monkeys – How to prevent an epic IT failure

The weekend's BA outage provides an opportunity for all of us accountable for managing IT infrastructure to introspect on the engineering and operations behaviours we encourage within our organisation. Service Resilience, Business Continuity and Disaster Recovery are all important aspects of a cohesive and comprehensive Service Management strategy.  In a world of Software as a [...]
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Amido Proves Containerisation is not Over-Hyped with Successful Rollout of Coats web application

Amido was selected by Coats to help build a scalable platform that will help its customer base to manage its corporate responsibility during the supply chain process, furthering the company’s commitment to digitally transform its services. The application went live in December 2016 and is one of the first enterprises to use Azure Container Services [...]
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Insight: Customers demanding improved experience

In a digital world, customers’ expectations are becoming increasingly demanding. This has led to those retailers still reliant on monolithic, traditional approaches to fall behind the curve. Retailers need to embrace digital transformation in order to keep up with the bar that pure plays like ASOS have set for customer experience. It isn’t just other [...]
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GDPR: How to mitigate the risk of a customer data breach

As seen published in ITProPortal. Tech Perspective Steve Jones, Senior Consultant, Amido The change in law brought about by GDPR in no way diminishes the importance of user data to customer-centric businesses. To continue to exploit the breakneck developments in artificial intelligence and machine learning which are turbocharging customer profiling and relationship mining, GDPR encourages [...]
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GDPR: How to win the data privacy war

As seen published in ITProPortal. Preparing for the new regulations will allow organisations to adopt new technologies and improve their information governance. If you’re a customer-centric organisation, you’re likely to be aware that May 25, 2018 is the date when the General Data Protection Regulation (GDPR) comes into effect. The new EU directive will harmonise [...]
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Selling DevOps: Upwards, Sideways and downwards

As seen in ITProPortal DevOps is inevitable, a pivot point in the tech industry. To stay competitive it's time companies embraced it... In today’s complex business environment, the rate of change has resulted in increased expectations for more value in less time. Today’s organisations are expected to delight customers, stay ahead of competitors, and react [...]
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Any way you want me: The importance of IT agility in today’s retail world

As seen published on ITProPortal. Retailers need to ensure that their ecommerce offerings are resilient enough to withstand peak demand. With ecommerce continually experiencing rapid growth as connected customers shop over various channels and devices, at a time that suits them, retailers need to ensure that their online offerings are agile enough to deliver on [...]
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Why we advocate microservices to retailers

Microservice architecture is an approach to software design that breaks down large projects into a set of manageable, independent and loosely-coupled services. Each microservice manages a part of the overall retail process and is reusable across different clients such as browser or mobile- based applications.  The approach is as relevant to high street retailers with [...]
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Know your customer – How identity drives effective personalisation, customer acquisition and friction-free sign-on

Personalisation is an increasingly important pillar of effective ecommerce. It is embraced by sectors well beyond its retail roots: in utilities and logistics, financial services and automotive. But, why is it so hard to get right? Customers’ enthusiastic embrace of online, mobile and omni-channel commerce, along with social media, produces great lakes of data. Cloud [...]
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What on earth is hyperscale commerce? ASOS has the answer

The number one fashion destination for 20 somethings knows a thing or two about scale; it has built one of the fastest-growing and most successful ecommerce fashion businesses from zero to £1.5bn in only 15 years, and now boasts 13.4 million active customers, 125 million unique visitors per annum and 100 million page views daily. [...]
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ASOS’ evolution to Hyperscale eCommerce

ASOS is altering the face of UK eRetail with a digital platform that can support global growth, deliver flexibility and allow innovation in customer interaction. Over the past two years this digital platform has been delivered into production. Here Bob Strudwick, CTO at ASOS, talks to Channel 9 and outlines the real world example of [...]
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In a post-Brexit world, global ecommerce needs global tech

As seen on Retail Bulletin. For smart retailers, Brexit is seen as just another little earthquake in a world that generates a new and usually unforeseen challenge almost daily. It is these companies that have already recognised early the opportunities available from trading online outside home territory. For some, it has been the making of [...]
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How to Better Your Use of Technology for a More Customer-Centric Approach

As seen on Digital Marketing Magazine. Having recently held a stand at Silicon Milkroundabout, the largest tech jobs fair in Europe, it hit me just how significant a position technology now holds in businesses across all industries, from retailers like ASOS to broadcasters like the BBC. However, when it comes to ensuring all this tech [...]
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Peak performance and profit troughs

As seen published on Retail Bulletin. The retail calendar isn’t like everyone else’s; it contains more peaks and troughs than the foothills of the Himalayas, to the extent that some fast fashion retailers now talk about 24 seasons rather than the traditional two; and that’s just for business as usual. Add to this Christmas, Black [...]
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