Dear Alexa – It’s not you, it’s me. Part 2

In Part 1 I discussed the expectations vs. reality of voice control assistants to date, setting up Alexa and teaching Alexa some new skills. Now we'll dive into the problems with Alexa, developing your skills, and our final thoughts... The problem So, minor user experience issues aside — at this point a fairly obvious flaw with the [...]
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Is tackling End-to-End Encryption really the solution to fighting online terrorism?

I am never going to forget this weekend past, late on the 3ʳᵈ June I happened to be watching Sky News when the story of the attack at London Bridge and Borough Market broke.  What followed was 4 hours of continuous news footage as the story unfolded and the horror of seeing a part of [...]
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Release the monkeys – How to prevent an epic IT failure

The weekend's BA outage provides an opportunity for all of us accountable for managing IT infrastructure to introspect on the engineering and operations behaviours we encourage within our organisation. Service Resilience, Business Continuity and Disaster Recovery are all important aspects of a cohesive and comprehensive Service Management strategy.  In a world of Software as a [...]
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Dear Alexa – It’s not you, it’s me. Part 1

When I was asked recently by my boss whether I’d like to research and then write about a piece of technology I jumped at the chance to try out Amazon’s Alexa. Before I get started however, let’s back up a bit. Expectations, meet reality Voice assistants have always seemed so futuristic, but until recently, they’ve [...]
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Successful rollout of Coats web application proves Containerisation is not over-hyped

The industry still views containers as hype with no long-term value in the enterprise. For Coats, the world's leading industrial thread manufacturer, the opposite is true. By using Amido’s expertise in technical design, integration and deployment of applications, Coats successfully launched a web portal on a container-based platform, marking this as the challenger to industry [...]
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SME Export Track 100 Awards Dinner

Earlier this year Amido became the highest ranking cloud technology consultancy on the 2017 Sunday Times Lloyds SME Export Track 100, an award that ranks Britain’s 100 small and medium sized companies with the fastest growing international sales over the last two years. On the 9th of May Amido's Technical Director, UX Director and Communications [...]
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Amido Proves Containerisation is not Over-Hyped with Successful Rollout of Coats web application

Amido was selected by Coats to help build a scalable platform that will help its customer base to manage its corporate responsibility during the supply chain process, furthering the company’s commitment to digitally transform its services. The application went live in December 2016 and is one of the first enterprises to use Azure Container Services [...]
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Insight: Customers demanding improved experience

In a digital world, customers’ expectations are becoming increasingly demanding. This has led to those retailers still reliant on monolithic, traditional approaches to fall behind the curve. Retailers need to embrace digital transformation in order to keep up with the bar that pure plays like ASOS have set for customer experience. It isn’t just other [...]
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GDPR: How to mitigate the risk of a customer data breach

As seen published in ITProPortal. Tech Perspective Steve Jones, Senior Consultant, Amido The change in law brought about by GDPR in no way diminishes the importance of user data to customer-centric businesses. To continue to exploit the breakneck developments in artificial intelligence and machine learning which are turbocharging customer profiling and relationship mining, GDPR encourages [...]
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GDPR: How to win the data privacy war

As seen published in ITProPortal. Preparing for the new regulations will allow organisations to adopt new technologies and improve their information governance. If you’re a customer-centric organisation, you’re likely to be aware that May 25, 2018 is the date when the General Data Protection Regulation (GDPR) comes into effect. The new EU directive will harmonise [...]
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Claire Donaldson, Finance Manager

What do you do? I’m the Finance Manager at Amido and sit amongst the Senior Management team on the Operations side of the business. I manage our day to day accounting and the toing and froing of money in and out of the business from payroll to client invoicing. Much of my time is spent [...]
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DevOps Transformation

Agile and DevOps transformations have become a hot topic in London over the last 12 months, yet there is still precious little information available to help us convey what someone within a DevOps transformation is doing. Having been involved in several transformations over the last five years I have a pretty good idea of what [...]
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Selling DevOps: Upwards, Sideways and downwards

As seen in ITProPortal DevOps is inevitable, a pivot point in the tech industry. To stay competitive it's time companies embraced it... In today’s complex business environment, the rate of change has resulted in increased expectations for more value in less time. Today’s organisations are expected to delight customers, stay ahead of competitors, and react [...]
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A Few Comments on Commenting Code – When can they add value

Last week we talked about why commenting code should be avoided. But comments aren't always bad. So when can they add value? Documentation Sometimes it is necessary to document publicly accessibly functions, classes – particularly for APIs or libraries where you don't want developers integrating with it to have to look at the source for [...]
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A Few Comments on Commenting Code – When to avoid them

When writing software, the accessibility and readability of the code for other developers is important, especially when collaborating as part of a team or individuals. It helps to ensure sustainable development of a product. However, commented code is not the same as readable code. In my experience, it is often the opposite – comments detract [...]
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Any way you want me: The importance of IT agility in today’s retail world

As seen published on ITProPortal. Retailers need to ensure that their ecommerce offerings are resilient enough to withstand peak demand. With ecommerce continually experiencing rapid growth as connected customers shop over various channels and devices, at a time that suits them, retailers need to ensure that their online offerings are agile enough to deliver on [...]
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DevOps StackExchange Beta: One month in

On September 15th, 2008 StackOverflow hit the Internet; created by Joel Spolsky and Jeff Atwood to be the Software Developer's answer to the inherently closed incumbent Q&A sites. Eight and a half years later and the site is ranked in the top 50 most visited sites in the world and is the defacto standard for [...]
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The Power of Communication: Testing for non-testers

I was fortunate enough to attend the annual TestBash held in Brighton where I met great people and shared interesting stories about their on-going testing journey. It is always lovely to be reminded just how friendly and supportive tester communities can be. One particular workshop caught my attention; ‘Talk About Testing by Not Talking About [...]
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Containers. Well, Docker.

 Imagine containers as a shopping basket, everything you need you just put in there. Containers are just that, but for software. They make moving software painless and more reliable. This could be from a developer's laptop to production, or from a physical machine to the cloud. Docker is one of the most popular open-source container [...]
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Building an Alexa Skill

 I recently attended an Alexa skills workshop at the excellent CodeNode venue in Moorgate. The event, hosted by Skills Matter and run by Amazon, was a freebie and I was curious to learn a bit about building skills. I’d briefly looked into it before but never really got anywhere beyond poking around in the Amazon [...]
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